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Melbourne's largest mobility showroom is open and ready to assist you   - BLACKBURN SHOWROOM CLOSED EASTER SATURDAY

Delivery Information*

The Mobility Store will endeavour to ship your order within 24 hours from receipt of payment. 

If the product you are ordering is not in stock, is waiting for additional products, requires some additional configuration or is not being delivered within a metropolitan location within Australia it may take up to, or in excess of, 7 working days to ship.  We only use reputable carriers however The Mobility Store is not liable for late delivery of your order and is not able to guarantee the delivery services of third-party service providers.

*Free freight offer applies only to online orders.  Free freight for online orders over $100 does not apply to deliveries to Tasmania, Western Australia, Northern Territory, country Queensland or country South Australia.  Please contact us prior to ordering for a competitive quote on freight to these areas.

Overseas Sales - purchases for delivery overseas cannot be made through our website. Sales to any customer outside of Australia will only be quoted following a direct request by email to

Note: The Mobility Store Returns Policy is not valid for products delivered outside of Australia.  Before ordering any product to be delivered outside of Australia you should confirm that the product is legal in the country it is to be delivered to and understand that, except as allowed for by Consumer Law, the product cannot be returned for exchange or refund.

If you have any questions or require clarification regarding delivery of orders please e-mail The Mobility Store at

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