Registered NDIS Provider
Trusted by 25k+ Aussies

Shipping & Deliveries#

The Mobility Store will endeavour to promptly despatch your order within one working day from receipt of your order and payment.
Please check our shipping terms below. 
  • All purchases will incur a minimum shipping fee of $19.95.

  • Bulky items are subject to an additional surcharge, which will be communicated to you via phone or email before your order is processed.

  • Hire items requiring delivery will incur a delivery and pickup fee. We will provide you with a delivery quote after contacting you.

  • In the event that the product you are ordering is out of stock, made to order, or requires additional configuration, we will notify you promptly.

  • Some items may require partial assembly and in such cases the price does not include any assembly by The Mobility Store.

  • While The Mobility Store makes every effort to deliver your order as quickly as possible, we cannot guarantee specific delivery times due to the unpredictable nature of freight across Australia.

  • Deliveries outside Australian capital cities may take more than 7 working days to ship and deliver.

  • We only engage reputable road freight carriers, however, The Mobility Store is not liable for delivery delays and cannot guarantee the services of third-party providers.

  • International Sales – Purchases for delivery outside Australia cannot be made through the website. For overseas orders, please request a quote by emailing rik@mobilitystore.com.au.
If you have any questions or require clarification regarding shipping and delivery of orders please e-mail The Mobility Store in Melbourne at info@mobilitystore.com.au or our Perth store at perth@mobilitystore.com.au.